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Collabound vs External Share for Jira

External Share for Jira is the most installed external-sharing app on the Marketplace and a good product. This page is for teams deciding between the two. We have tried to be fair; where External Share is the better fit, we say so.

Sharing model

External Share for Jira

Link-centric. A user creates a share link for an issue, board, filter, or timeline and sends it to anyone.

Collabound

Relationship-centric. Administrators define partner organizations and templates; users share individual work items into those relationships, or by secure link for one-off recipients.

What can be shared

External Share for Jira

Issues, projects, boards, timelines, and filters.

Collabound

Individual work items. Boards and filters are not shared; the partner sees a list of the items shared with them.

Field control

External Share for Jira

Per-share permissions choose what recipients can view and edit; supports all field types.

Collabound

Administrator-defined content access templates decide which fields, comments, and attachments may leave Jira. Applied consistently to every share, so individual users cannot over-share.

Who can share, with whom

External Share for Jira

Any user with the app permission can create links; access to each link is controlled by password, email, or SSO.

Collabound

Sharing permission templates decide which roles may share and with which partner organizations. Team members share within those rules.

The partner's experience

External Share for Jira

Opens the link in a browser; each share is its own page.

Collabound

One-off recipients open a secure link. Ongoing partners get a portal that collects everything shared with them across your team, with comments and files flowing back to Jira.

Where data lives

External Share for Jira

States that no data is stored outside your Jira instance.

Collabound

The Jira app runs on Forge. The Collabound service on AWS (US) stores list-level metadata such as key, summary, and status; descriptions, comments, and attachments are fetched from Jira on demand.

Track record

External Share for Jira

Established Marketplace app: 1,100+ installs, 4.7-star average from 39 reviews, Cloud Fortified, bug bounty participant.

Collabound

Public on the Marketplace since July 2026. Built by Shinetech Apps, an Atlassian vendor with 7 apps and 1,700+ installs. Not yet Cloud Fortified.

Price, monthly, single Jira site

Site size Collabound External Share
Up to 10 Jira users Free $10
100 Jira users $150 $275
250 Jira users $300 $545
500 Jira users $450 $720
1,000 Jira users $750 $1,070

USD single-instance list prices from the Atlassian Marketplace as of September 2026, cumulative per-user tiers, monthly billing. Both apps offer a 30-day free trial and annual pricing at ten months for twelve; Collabound is free with no time limit for sites up to 10 users. Full Collabound pricing.

Choose External Share when

  • You need to share boards, filters, or timelines, not just individual issues.
  • You want a mature, widely reviewed app with Cloud Fortified status and a public roadmap.
  • Your recipients are ad hoc and a link with a password or expiry is all you need.

Choose Collabound when

  • Your security team wants administrators, not individual users, to decide which fields can leave Jira.
  • You work with the same clients, vendors, or agencies repeatedly and want them to have one place for everything shared.
  • You need partner comments, files, and status changes to land back in the Jira issue.
  • You are a small team that wants the full product free, or a larger site that wants roughly half the price.

The short version

External Share is a link tool: fast, flexible, and proven. Collabound is a governance tool: administrators decide once what can leave Jira and who it can go to, and partners get a place where everything shared with them lives. If your problem is "send this board to a stakeholder", pick External Share. If your problem is "let our team share tickets with clients without anyone leaking a field they should not", try Collabound.

Compare with Jira Guest Security overview

External Share for Jira is a product of Warsaw Dynamics. Product names and trademarks belong to their respective owners. Competitor details are from the public Marketplace listing as of September 2026; tell us at support@collabound.com if anything is out of date.